I have used Victor and his team at two of my homes, dating back to 2010. The quality of work and the customer service is top notch. I constantly recommend Custom Electronics to my friends in NWA for any of their A/V needs. They are simply the best around.
- Jonathan Luigs
Custom Electronics is a great company. They always put the customer first, and we really appreciate that. I love electronics, but was not aware of just how efficient the options are today at securing my home, while allowing me to control my electric, heating, and cooling expenses. Victor and his team explained everything perfectly. Victor and his team, and I mean TEAM, have been excellent to work with. We feel very comfortable having any one of them in our home, with or without us being there. They even go the extra step and remove their shoes, and always secure our home when they leave. Each time we have chosen to add to our system, I contact Custom Electronics and they respond by saying "Yes, we can do that." I am one of those people who leaves for work early in the morning when it's still dark. It seems I get about 10 minutes from home, at which point I can’t remember if I set the alarm or closed the garage door. I can look on my iPhone and quickly see the answer to both questions, and if necessary, I can make any corrections from my iPhone. Once the initial installation is done and everyone is gone, the real test seems to lie with getting the installer to come back when needed. Custom Electronics' staff are always available for these return trips, even if it's to answer a couple of questions or give a quick tutorial. They exceeded my expectations during the bidding process, the installation process, and in all customer service aspects. I would recommend Custom Electronics to anyone wanting a high quality system for their home or business.
- Darren Horton
I’ve been doing business with Custom Electronics for years. This company is based upon doing the right things, daily. Custom Electronics is a company I can trust to always represent Payne Construction with integrity and in a professional, courteous manner.”
- Michael Payne, Payne Construction
We built a new home with Custom Electronics handling everything electrical, including the electrical wiring, security system, home entertainment (Control4), central vacuum, camera system, WiFi, etc. We had a great experience throughout. Every member of the Custom Electronics team that we dealt with was courteous and professional, and they were very helpful with suggestions to make our experience in the house better once finished (often saving us money in the process). We're very happy with the way things turned out. The Control4 system is great, tying the lighting, speakers, garage doors, security cameras, etc. into one easy to use system. They also made a point to follow up after completion to make sure we are happy with the finished product.
- James Jech
We purchased a home with a very extensive sound system and theater room. After using other companies for service, without a lot of success, we contacted Victor and his crew for our service needs. With prompt response times, we have continued to use them to upgrade our systems, because of the way they took care of our service needs. It doesn’t do much good to buy from someone that is too busy to take care of it. That has never been an issue with Custom Electronics.
- Carl Shipley, CHS Enterprises CEO
Custom Electronics takes our calls and returns our messages in a timely manner. They are polite and professional; they efficiently update our products and help with any of our questions. Their products are reliable and their service is dependable.
- Brent and Kristi Caple
Custom Electronics has always stepped up on my new home projects and provided custom, professional work. Victor or one of his team walk through the new home and consider the homeowners’ convenience, with a structured wiring package that is adequate for the present and expandable for the future. His team members are always courteous and eager to keep my job on schedule. I would recommend them to any builder looking for a structured wiring and security company, without hesitation.
- Ken Tomlin, President of Tomlin Construction Company Inc.
I chose Custom Electronics for 3 main reasons in my custom home building business. The first is the quality of their work. Because electrical and electronics wiring is essentially a "one shot deal" for me in my business, I can't afford to get it wrong, and they get it right time after time. Secondly, their knowledge of their craft. Electronics is a quickly changing field with more options and features being added daily. My clients in the high end custom home business are educated and know what they want. Victor and his staff can provide what they want, but also explain it in detail so the end-user can enjoy it. I don't ever feel like my clients are getting "last year's technology". Lastly, customer satisfaction. Although I'm technically the client of CE during the building process, my clients become clients of CE long after I'm gone. Be it through alarm monitoring, setting up new equipment, or swapping out old TV's down the road, my clients repeatedly become lifelong clients of CE for their businesses or just basic service needs throughout the year... I've seen it time after time. I believe Victor Gurel and his well managed, well equipped, and knowledgeable staff at Custom Electronics are the total package, and that's why I continue to depend on them for my electrical and low voltage needs, job after job, client after client.
- Ben Booth, Booth Building & Design
Of all of the companies that we work with to build our homes, Custom Electronics is, by far, the most professional organization that has provided services and products to us. For more than 10 years, they have been incredibly consistent, and their expertise is equal to none. There are other companies I could hire to do this work, but I wouldn't consider it. Their staff is courteous and go out of their way to help us. I would recommend them to anyone.
- Ali Phillps, Boulder Creek Homes
Cobblestone Homes has employed Custom Electronics for over a decade for our alarm, media, and all around low voltage structured wiring. We do this because we want the best for our customers, and they exemplify the best. They are a small business that provides big business options with the small business personalized customer service and flexibility that allows us to have confidence in their ability. I trust them to take care of my houses and my customers with honest, professional care.
- Rocky Walker, President Cobblestone Homes