Our Process
As technology professionals in NWA, we take great pride in having a standardized design-build process in place to ensure you receive a high-quality, reliable solution that matches your performance expectations.
-
Design
-
Build
Let Our Process Guide the Way
In all our projects, we aim to achieve the highest level of professionalism by adhering to a uniform and transparent process. This ensures that you have a precise understanding of what to anticipate at every stage of the project, providing clarity on how we bring your technology goals to fruition.
From start, to finish, and beyond...
Whether you're a prospective customer exploring our solutions or an existing client in need of support, we welcome your communication. Feel free to reach out through a call/text or by using our contact form for any inquiries. Our proficient team of representatives is well-informed, responsive, and prepared to address your questions. Our certified technicians, with extensive experience and a strong commitment, are enthusiastic about each project. We take pride in fostering enduring relationships with our esteemed customers. Get in touch with us; we are poised to contribute to your success.
1. Discovery Process:
The initiation of your project involves a personalized discussion, allowing us to thoroughly understand your requirements and preferences. This enables us to craft a system specifically tailored to meet your needs. We invest time in comprehending your lifestyle, interests, and any budget or space limitations. The more insights we gather, the better equipped we are to fine-tune the functionality and capabilities of your system, ensuring an ideal fit for you.
2. System Design:
Following the insights gathered in the initial discovery meetings, the subsequent phase involves formulating a design for your system based on your performance priorities and budget considerations. This proposal provides a comprehensive overview of the subsystems designated for each room, detailing the anticipated features and functionality of lighting, audio, video, and networking. We will engage in discussions with you, incorporating your feedback before advancing to the next stage.
3. Implementation Process:
On the work site, our team employs engineering documentation to plan and arrange all essential low-voltage wiring and device enclosures. With an understanding of the distinct needs for different subsystems, our skilled technicians proficiently install and test all devices, verifying their alignment with the specifications outlined in the initial documentation. The duration of this process is contingent on the project's scope and any change orders that may arise. Any alterations made during this phase are meticulously incorporated into the pertinent as-built documentation.
4. Service & Support:
Following installation, we are committed to delivering a superior service experience to our clients, ensuring the seamless operation of their integrated technology for years to come. To optimize the performance of your system, we preserve all documentation for future service, guarantee manufacturer warranties, and provide continuous tech support. Allow us to design comprehensive service plans for you, incorporating features such as 24/7 remote monitoring, network performance tests, and priority response times.
